The Welcome Guide Reimagined: What Every Guest Should Know (and Love)
How do you move beyond the boring binder in the lobby or the crumpled brochure at check-in? Let’s reimagine your welcome guide into something guests will not only read—but love.
How do you move beyond the boring binder in the lobby or the crumpled brochure at check-in? Let’s reimagine your welcome guide into something guests will not only read—but love.
Expansion sounds exciting—more bookings, new locations, bigger teams. But for small tourism operators, expansion can also bring risks, complexity, and growing pains. So how do you know when it’s the right time to grow your business? This guide gives you a practical, decision-making framework to help you evaluate if expansion makes sense, and how to do it wisely.
New tech, shifting traveller expectations, and a renewed focus on sustainability are reshaping how people travel and what they value. The good news? Small operators are uniquely positioned to thrive—, if they pay attention to the trends driving growth. Here’s what you need to know to stay competitive, relevant, and ready in 2025.
Whether you’re running a hotel, guiding wilderness tours, or managing a local attraction, you’ve likely felt the pinch of the ongoing tourism staff shortage. The good news? You can still build a strong team. But it takes a fresh approach to hiring, training, and retaining talent in today’s competitive market.
"Roamlii is headquartered in Saskatoon, Saskatchewan, on Treaty 6 Territory, and the traditional homeland of the Cree, Saulteaux, Dene, Dakota, Lakota, Nakota, and Métis nations. We pay our respects to the First Nations and Métis ancestors of this great land, and reaffirm our relationship with one another."
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